Your Professional and Personal Wellness Prescription
As individuals, we can only thrive when the entire profession is strong. One of PSNZ’s key priorities is to support the wellbeing and resilience of our professional workforce. NZ’s pharmacists and their teams have taken on a lot and stepped up to cope throughout several years of unusual stress (COVID, natural disasters, workforce shortages) to care for and support their patients and communities.
This prolonged pressure and the ongoing strain on our health system continues to highlight the significant physical and mental stresses pharmacists endure as they continue to provide quality care for their patients. As pharmacists we spend a lot of time caring for others and it is important that we also care for ourselves. When working, it is important not to neglect looking after ourselves so that we can give our best to others.
NEED HELP FAST?
It's OK to reach out for help – never hesitate if you are concerned for someone else or yourself.
If its not an emergency, but you would like someone to talk to, free and confidential support is available from Need to Talk? Free call or free text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor or talk to a peer support worker.
The following collection of resources has been collated for the NZ pharmacy profession to enable both individual and pharmacy teams to thrive in an environment where resources are stretched (or non-existent), demand exceeds capacity and increased expectations create a pressurised working environment.
Use these resources as they suit you best – focus on one area, use one or use several – whatever works for you in your situation.
It's important to recognise that as health professionals, we are not exempt from the feelings of stress, worry and anxiety. It is OK to say that you are not coping.
New Zealand Resources (for individuals)
The Society facilitated a question and answer session on Health & Well-being - coping strategies during COVID-19 with wellness experts Dr Fiona Moir and Dr Renske van den Brink from Connect Communications. The content covers how to handle stress, conflict and anxiety.
Optimise Wellbeing, Minimise Burnout, presented by Dr Bex Bell. Bex uses her background in forensic psychology, health promotion, and fitness, she supports individuals, teams, and organisations to operate at the intersection between high-performance and wellbeing and find practical solutions for minimising stress, maximising wellbeing, and optimising potential.
Dealing with the realities of change, uncertainty, staffing and public pressures can take its toll. This session (from the free PSNZ Supporting Mental Health on Aotearoa programme) takes a pragmatic approach to exploring how to optimise wellbeing and minimise burnout within a high-pressure work environment.
After listening to Bex’s presentation, you will be able to:
This Worker Wellbeing page provides several practical resources to assist you as a health professional to maintain your wellbeing and respond effectively to people accessing health care.
These materials are in a variety of different formats e.g. YouTube videos, documents, and editable pdfs.
CBT teaches people how to control their emotions, thoughts and behaviour to improve their mental health.
This site has further resources in The Wellbeing Space including Building Healthy Boundaries, Managing Worry, Improving your Self Esteem and more.
Led by John Kirwan, the Groov platform focuses on action and behaviour change across 3 layers to lift wellbeing and performance:
Resources include Insider learning community, podcasts, blogs, events (live, virtually or on-demand), an interactive wellbeing quiz, an employee retention guide, 6 pillars of wellbeing poster.
Melon is an online program that empowers you to take control of your health by giving you the tools, support, information and confidence to manage your health.
Have a look at their welcome video
Current healthcare challenges are particularly stressful at individual, organisational, and systemic levels. Workforce resilience is fundamental to coping with demanding situations and maintaining an effective healthcare system. This webinar focusses on individual resilience and providing a roadmap for coping with adversity. Additional reading and viewing is provided for those who are particularly interested, and follow-up interactive workshops will be offered to dive deeper into refining skills to foster resilience.
Developing Resilience in Pharmacy - International Panel Discussion
On 5 February 2021, Catriona Bradley (Executive Director, Irish Institute of Pharmacy & Pharmacist) chaired an international panel discussion on the topic of "Developing Resilience in Pharmacy - a Personal Professional or System Issue?
Dr. Catherine Duggan, Chief Executive Officer, International Pharmacy Federation (FIP)
Developing Resilience in Pharmacy - The Role of Optimism - Dr Catriona Bradley and Dr Mary Collins
The Global Resilience Team (GRiT) is a global Community of Practice designed to learn and share ideas and to provide a support network to those interested in developing a greater understanding of resilience in the pharmacy profession.
The team consists of a range of people including pharmacists, social scientists, academics and psychologists from a range of backgrounds. This site has been developed to allow free access to information, videos, podcasts and tools about resilience and wellbeing.
Within each topic you’ll find self-reflection tools, continuing professional development modules, measurement and scoring tools, as well as links to interesting and useful resources developed by GRiT members and others.
Pharmacist Support Services (Australia) exist to offer support to the many demands of being a pharmacist. Their site contains many resources including:
Phoenix Australia provides Information, resources and training for professionals who support individuals and communities experiencing the mental health impacts of disasters.
This site has lots of excellent resources for health professionals to use to look after themselves and support their communities before, during and after natural disasters. Many of these are available in several languages.
Topics include PSTD, Depression, Anxiety, Alcohol and substance use, Life and Relationships, Building Resilience and more
Beyond Blue is an Australian site that has links to learning about how to cope with depression, anxiety and suicide following a traumatic event or natural disaster.
It's common for people affected by a disaster to experience a range of thoughts, feelings and behaviours that can be intense, confusing and frightening. Fear, for example, is an important and normal reaction that helps activate our body and mind to make decisions to protect our own life and the lives of loved ones.
It's important to know the difference between a common reaction to a stressful or traumatic event and signs that indicate you should seek more support.
HSE Health & Wellbeing (UK) has launched a new, free, online mental health and wellbeing programme called Minding Your Wellbeing. This evidenced based programme, focusing on the promotion of mental wellbeing, has been adapted from a face-to-face programme into a series of online videos.
The content focuses on the following areas:
1. Practicing Self-Care - Explores the importance of individual ‘s ‘self-care’ and encourages participants to build their own ‘self-care toolkit’ which includes healthy habits for their mental health and wellbeing
2. Understanding Our Thoughts - Invites participants to reflect on their own thinking and consider how thinking patterns can impact wellbeing
3. Exploring Emotions - Encourages participants to notice their emotions and increase their positive emotions to improve their wellbeing
4. Building Positive Relationships -Discusses ways in which participants can nurture, value and foster positive relationships which are so important for mental wellbeing
5. Improving Our Resilience - Invites participants to improve their resilience, learn about the building blocks of resilience including the importance of focussing on strengths. This provides a unique opportunity to learn and practice key elements of mental wellbeing such as mindfulness, gratitude, self-care and resilience.
CPhA Pharmacy Workforce Wellness Initiative is designed to help understand the core causes driving stress and burnout in the profession and identify solutions and strategies to minimise these.
Their resources include:
Wellness Toolkit: A collection of evidence-based resources to support pharmacy professionals, both individuals and pharmacy teams.
Resource Round-up: Mental Health: A collection of resources and practice tools on important health topics to help you in your practice.
The Open Minds videos, managers guide, tips, factsheets, posters and FAQs provide managers with practical tips to help with conversations about mental health in the workplace and to equip them with the confidence and skills to support employees experiencing mental health concerns.
The long-term outcome of Open Minds is that New Zealand employers are able to develop workplace policies, structures and cultures that are more inclusive and supportive of people with experience of mental illness.
Working Well - A series of webinars that provide practical tips and tools to prioritise workplace wellbeing and create a workplace culture that promotes positive mental wellbeing.
Violence and Aggression in the Workplace - 2022 Webinar. Dr Sandy Richardson, Senior lecturer (Faculty of Health), University of Canterbury and Nurse Researcher (ED, Christchurch Hospital) discusses this growing issue in healthcare and tools for responding.
Self and team care: Keeping connected to what matters – This March 2022 webinar discusses the growing additional stressors not only on our healthcare systems but also on our workplaces and personal lives, risking burnout and poor mental health such as depression, anxiety and a sense of helplessness.
This session will look at useful and practical tools for individuals and teams to stay resilient.
The Thriving Doctor (clinician) – this insightful podcast covers that all HCPs are under constant time pressure and are trying to give the best (evidence-based) health care, but this can come at the cost of connection with the patient and compassion for the patient and self.
This guide is designed to help you and your team explore what being part of a healthy team means for you, and to embark on a collaborative journey where you are ‘in the driving seat’ to improve things, together. It recognises this by empowering you and your team to create a wellbeing culture that is right for your team, in your local setting, and at your own pace.
Use the following sections to help identify your team's wellbeing goals (either work through them all or dip in and out based on your identified needs.)
This guide provides information that will help you to enhance and protect the mental health of yourself and your people.