Improving Accuracy in Your Dispensary - Education Course

  • $100.00 incl. GST for PSNZ members
  • $300.00 incl. GST for non-members

About the product

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Learn about types of medication errors, why such errors occur, impact of errors on patients and their family/whanau, how to prevent such errors occurring (or re-occurring) and more. The aim of this course is to give practical information and exercises to determine risk factors at your pharmacy and examples of how individuals and the dispensary team as a whole can minimise such errors occurring.

This course is suitable for pharmacists, pharmacy accuracy checking technicians, pharmacy technicians and interns.

This course has replaced the Improving Accuracy and Self-Checking Workbook.

About this learning module;

This learning consists of a series of online presentations, with assessed reflective tasks.

This learning activity has been accredited by PSNZ Education (Professional Development and Training) for 6 hours of professional learning and is suitable for inclusion in a pharmacist’s records for Continuing Professional Development (CPD) purposes.

This learning can be used for your annual recertification requirements -

Learning Objectives:

On completion of this course, pharmacists will be able to:

  • Discuss what dispensing errors are.
  • Explain the different types of errors that can occur with medicine use
  • Recognise the types of medication errors.
  • Describe where and why errors occur.
  • Describe common causes of error The difference between a near miss and a dispensing error.
  • Recognise the potential cost of errors on the health system.
  • Describe the impact medication errors can have on a patient and their family/whanau.
  • Understand the impact the error has on the pharmacy.
  • Recognise system improvement in your pharmacy to prevent errors.
  • Identify ways to mitigate common errors in pharmacy.
  • Understand the documentation required for recording errors.
  • Understanding why you need to document errors.
  • Describe self-checking processes that could be used in your pharmacy by the dispensary team to prevent errors.
  • Explain ways in which you can approach patients when errors occur.

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