Clozapine Dispensing in Community Pharmacy - On Demand

2019 Update

About the event

This course is provided by College Education and Training, a business unit of Pharmaceutical Society of New Zealand Inc.

Presented by:

Ariel Hubbert, Team Leader - Mental Heath Pharmacy Services for Waitemata DHB

This on demand learning was developed in:

February 2017, updated May 2019

Learning Objectives:

Upon completion of all activities, participants will be able to:

  • Explain the place of clozapine in schizophrenia management
  • Identify common drug interactions and effects on serum levels
  • Recognise common and serious potential adverse effects of clozapine
  • Explain the full blood count (FBC) monitoring required for people taking clozapine including: List information required prior to dispensing clozapine for a new or existing person taking clozapine
    • Application of the ‘traffic light system’ of FBC results to dispensing clozapine
    • Defining the ‘drop of three’
    • Identifying actions to take when FBC results are abnormal
  • Explain how to manage unusual dispensing situations including: Apply learning to practical case studies
    • Reduced quantities of clozapine supplies when FBC results are older than expected
    • Action to take following missed doses

Sponsored by:



Group 1: TWO AND A HALF (2.5) points – for completing the learning but not completing and passing the assessment, or

Group 2: FIVE (5) points – for completion and submission of assessment questions (100% pass mark (with maximum of 3 attempts) required).

Competency Standards: 01.3, 01.4, 03.1, 03.5.

Accreditation Number: C17/1

Cancellation and Refund Policy:

Payment must be received before your registration is processed. Instructions on how to access this course will be emailed to your preferred email address once your registration is confirmed.

Access to this online course will expire six months after payment is received.

Registrations are subject to our terms of trade and privacy policy. Cancellations will not be accepted; the course fee may be transferred to another course or person depending on the situation and advised in writing, but no refunds are available. Expired registrations will not be refunded. By submitting this application you agree to these terms and conditions.


By enrolling in this training, you are confirming that all work undertaken within this training programme and assessment answers are your own. If there are grounds to believe that cheating or plagiarism has occurred, we will investigate and your work may be disallowed and you will be unable to complete the training.