Advanced Relationship Management Audioconference - MP3/CD

About the product

All MP3/CD purchases will be provided in MP3 format by default (on one CD). If you would prefer to receive a Standard Audio CD format (2 CDs), please email the College once you have placed your order.

This course is provided by College Education and Training, a business unit of Pharmaceutical Society of New Zealand Inc.

Presented by:

John Duncan and Rhys Williams (Forum NZ)

This 2 hour audioconference was recorded on:

25 June 2014

Learning Objectives:

After completing the audioconference, participants will have a greater awareness of:

• The conceptual framework for the session: the Value Orientation Frame, the Selling Disciplines and how to think strategically about stakeholder relationships.
• The need to expand the way Pharmacists think about value.
• The use of the Value Orientation Frame to develop profiles of the stakeholders.
• How to analyse their company’s ability to pre-empt the competition.
  

Assessment:

A separate learning package must be purchased for each individual that requires assessment.

Group 1: TWO points – for listening to the audioconference but not doing the assessment, or
Group 2: FOUR points – for completion and submission of assessment questions (80% pass mark required).
Pre reading is not assessed. Allocate Group 1 points based on one point per hour.

Cancellation and Refund Policy:

Payment must be received before your MP3/CD and course materials will be sent to you.

Registrations are subject to our terms of trade and privacy policy. By submitting this application you agree to these terms and conditions.

If you do not wish to enrol and pay online, click here to download a hardcopy registration form.