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Improving Dispensing Accuracy and Self-Checking Process Workbook
This workbook focuses on dispensing and self-checking of your own dispensing and has been developed for dispensary staff to improve the accuracy of the pharmacy dispensing supply chain. The purpose is to improve the entire dispensary teams accuracy and to develop a self-check process so you know you have completed your part of the dispensing role accurately.
Learn about types of medication errors, why such errors occur, impact of errors on patients and their family/whanau, how to prevent such errors occurring (or re-occurring) and more. The aim of this workbook is to give practical information and exercises to determine risk factors at your pharmacy and examples of how individuals and the dispensary team as a whole can minimise such errors occurring.
This workbook is for pharmacists, pharmacy accuracy checking technicians, pharmacy technicians and interns.
Managing Difficult Employees - On Demand
Handling difficult employees is one of the most challenging problems for small to medium business owners. This session focuses on the practical - recognising, and taking prompt action to resolve issues with people well before they get out of hand.
Managing Sensitive Issues Audioconference - On Demand
Many people are uncomfortable talking about personal issues to health professionals. Patients can feel awkward mentioning the reason they are at the pharmacy due to feelings of guilt or stigma. Health professionals can find it difficult addressing these concerns.
MAVIRET® Quality Use of Medicines - On Demand
MAVIRET is a fully funded hepatitis C prescription medicine on the Pharmaceutical Schedule from 1st February 2019.
Pharmacists are required to complete the MAVIRET ® Quality Use of Medicines course to be enrolled in the AbbVie Care Pharmacy Programme to order and dispense MAVIRET.
If you are interested in participating in the AbbVie Care Pharmacy Programme to supply MAVIRET ® for hepatitis C, go to abbviecarepharmacy.co.nz to register (the username and password are both GT1-6).
If y our pharmacy is already registered and participating in the AbbVie Care Pharmacy Programme, enrol and complete the MAVIRET ® Quality Use of Medicines course to supply and advise on this medicine.
This course has been accredited by PSNZ ENHANCE for 2 hours of Group TWO learning and pharmacists may allocate 4 ENHANCE Group TWO points on successful completion of the learning activity.
MAVIRET has an alternative XPHARM distribution arrangement. Under this XPHARM arrangement, the pharmacy does NOT purchase the medicine and cannot claim a dispensing fee in relation to MAVIRET. The pharmacy will receive a service fee.
Medicines Use Review (MUR) Training Programme On Demand
The Medicine Use Review (MUR) Training Programme covers a number of topics which are relevant to conducting and documenting MUR consultations. Completing this Programme is required to become accredited and provide this service.
Learn about medication adherence, the medicine management services, the importance of privacy, culture and appropriate communication as well as how to maintain the quality of the service.