16 March 2020

The New Zealand environment continues to change rapidly for the management of COVID-19. The information in this e-mail is based on the current situation at the time of sending.

The Ministry of Health website remains the most up to date source of information about COVID-19 for New Zealand public and health professionals, and should be checked regularly. Their information for health professionals, including the current case definition, was updated again on Saturday.

The PSNZ Practice team have developed posters for use at pharmacy entrances to advise people with symptoms not to enter and providing them with other options for seeking advice about COVID-19 or interacting with the pharmacy. We encourage you to use these.

The PSNZ Practice team continue to meet with Ministry officials and other health sector organisations to ensure members’ concerns are being heard. All feedback that we are receiving from our members at the coalface is being communicated to central co-ordination teams.

A pharmacy sector liaison group established by the Ministry to provide a coordinated response is operational. The PSNZ Practice team are also an active participant in the Ministry of Health Primary Care Technical Advisory Subgroup. We will provide any updates for the pharmacy sector from these meetings in the coming days. This will be undertaken in collaboration with the Pharmacy Guild, Green Cross Health and other pharmacy sector groups as appropriate.

Please continue to e-mail any questions, comments and feedback to


Manager Practice and Policy: Chris Jay
Professional Practice Pharmacist: Chloë Campbell