Privacy and Confidentiality - Live Webinar

  • 23 Sep 2020
  • 07:30 pm - 09:30 pm
  • ,
  • $69.00 incl. GST for members
  • $92.00 incl. GST for non-members
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About the event

This course is provided by College Education and Training, a business unit of Pharmaceutical Society of New Zealand Inc.

This webinar will cover privacy and confidentiality obligations that apply to pharmacists in their day-to-day practise. It will cover what privacy is, what the Privacy Act covers and how to deal with personal information requests under the Privacy Act. You will also learn about the Health Information Privacy Code and how this affects your decision to release or withhold information. The webinar will also cover how to avoid and how to respond to complaints made to the Privacy Commissioner.

If there is any additional questions or topics of interest that you would like covered in this webinar to please send them through to

Presented by: Helen Brown - Special Counsel at Dentons Kensington Swan.

Course Information:

On completion of this course, pharmacists will be able to:

  • Identify your obligations under the Privacy Act
  • Describe how changes to the Privacy Act (come into effect on 1 December 2020) will change your obligations
  • Identify your obligations under the Health Information Privacy Code
  • Describe how to manage and respond to requests for information (including limits on disclosure and reasons for refusing)
  • Describe how to deal with complaints regarding the handling of information


      Pharmacists must achieve an 80% pass mark in order to complete the course.

      One learning package must be purchased for each individual to complete the course.

      Group 1 and 2 points are measured in "points per hour of learning" and will be confirmed by ENHANCE after the event.

      Pre reading is not assessed. Allocate Group 1 points based on one point per hour.

      If you are unable to make it to the live event, a recording of the webinar will be provided on the course page within a few days.

      Non Member Registration

      Non PSNZ members can register for this event. Please note you will need to register as a user on the PSNZ website before you can register to attend the event. Look for the "New user? Register now" option at the bottom of the Login screen.

      Cancellation and Refund Policy:

      Payment must be received before your course materials will be made available to you. Confirmation and how to access the course materials will be forwarded to your preferred email address once your registration has been processed.

      Registrations are subject to our terms of trade and privacy policy available at

      Cancellation more than seven days before the webinar:

      A full refund is available. This amount may be refunded, or transferred to another course or another person.

      Cancellation between two and seven days before the webinar:

      A 50% refund is available. This amount may be refunded, or transferred to another course or another person.

      Cancellation the day before, the day of, or after the webinar:

      No refund available.

      By submitting this application you agree to these terms and conditions.


      By enrolling in this training, you are confirming that all work undertaken within this training programme and assessment answers are your own. If there are grounds to believe that cheating or plagiarism has occurred, we will investigate and your work may be disallowed and you will be unable to complete the training.