The New Zealand Pharmacy Accuracy Checking Technicians (PACT) Governance, Operational and Training Frameworks  provides the structure for the administration of the PACT programme.This page describes how they are integrated and implemented to manage the PACT programme.These frameworks are administered by PSNZ.

CLICK HERE to access the PACT Governance, Operational and Training Frameworks

This framework is in three sections, each covering a different aspect of the administration.

1. Governance Framework

The PACT Governance Framework describes the overall legislative oversight and governance responsibility for the PACT programme.

Read the Section for the PACT Governance Framework (December 2022)

2. Operational Framework

The PACT Operational Framework describes the legislative framework that PACTs operate within, the required pharmacy work environment, and the pharmacy workforce requirements. Diagrams of the adjusted dispensary workflows required for both a trainee and certified PACT are included.

Read the Section for the PACT Operational Framework (December 2022)

3. Training Framework

The PACT Training Framework describes the training requirements for PACT certification and the factors that enable optimal outcomes for training and employing a PACT.

It describes the learning outcomes for both the PACT trainee and their preceptor which, if successfully met, will ensure the trainee has the knowledge and competence to undertake final accuracy checking of clinically approved dispensed medicines and products. The structure of the Training Programme, and eligibility for entry into the programme is explained. Finally, the process for certification, after successful completion of the programme is outlined.

The PACT trainee must work within the parameters of this framework and must have no input into the dispensing process for any medicine or product involved in their training activity.

Read the Section for the PACT Training Framework (December 2022)


THE PACT STANDARDS recognise that there are three significant and important contributors to facilitating successful PACT Trainee learning:

  • The Preceptor
  • The Employer
  • The Training Site

These Standards are in addition to the New Zealand Framework for Pharmacy Accuracy Checking Technicians (above), the Competence Standards for Pharmacists and the PACT Training Agreement.

Policies referenced in PACT Frameworks