Pharmacy Accuracy Checking Technicians

pharmacy accuracy checking technicians (PACT)

PACT Training Programme

The PACT Training Programme is available through College, Education and Training, at PSNZ.


Applications for Cohort 7 of the Pharmacy Accuracy Checking Technician (PACT) Training Programme are now open!

Send your completed application form to by 12pm Friday 23rd August 2019.

You will be required to attend an in-person workshop in Wellington.

Workshop dates for the PACT trainees and PACT preceptors will be in mid November -

PACT Trainees - 12th November 2019

PACT Preceptors -13th November 2019

We look forward to receiving your applications to further develop this pharmacy workforce!

Cost for attendance at PACT Training for 2019 is: $1,200 + GST (PSNZ reserves the right to adjust costing as necessary).

(For any pharmacist intending to become a PACT Preceptor, please note you are unable to concurrently be an intern preceptor or a supervising pharmacist for trainee technicians).

Click on the following documents to learn more about the PACT Training Programme.

PACT Pilot Project

General Information for employers, managers and PACT Preceptors

Information for employers hiring certified PACTs

General Information for technicians interested in becoming a PACT

New Zealand Framework for Pharmacy Accuracy Checking Technicians

Feedback from Auckland City Hospital Inpatient Pharmacy who has a qualified PACT from the pilot project - August 2016.

From your experience, what are the benefits of having a PACT on staff?

Pharmacists could be released to work on the wards. Being familiar with dispensing and with processes makes the PACT efficient as a checker. The PACT inspired other technicians towards taking on this new role which is great for career development.

Can you share some examples of how having a PACT has benefited your patients?

Mainly, having a PACT has meant that pharmacists who would have been working in the dispensary could now shift their focus towards providing clinical services on the wards and provide a better patient centred service.

Can you share some examples of how having a PACT has benefited your pharmacy?

It has created a career pathway for future technicians. The dispensary can aim towards becoming technician run.

What advice would you give pharmacists who are considering training or hiring a PACT?

This is a great opportunity to be involved in the development of future roles for technicians.

It allows pharmacists to focus on the clinical aspects of their role and provide better and more diverse patient care.

What would pharmacy owners/department managers need to think about before deciding to train a PACT?

Look at workflow processes for dispensing as charts have to be clinically screened by a pharmacist before dispensing can proceed and all PACT checked charts must be pre-screened by a pharmacist.

Consider staffing resource to backfill while a technician is in training.

Create a business case showing how initial support will benefit in the long run.

What advice would you give technicians wanting to become a PACT?

This is a great career progression opportunity. Take the role with a positive approach and recognise the responsibility that goes along with it.

Be well organised and manage your time effectively.

Go on courses (if you need it) that help with identifying communication styles and how to make communication effective.

Always work with the patient in mind—“do no harm”